Privacy Policy
Last updated: November 12, 2026
The short version. Signal Trade Copier is the desktop copier of Signal Trade App. Your broker passwords and logins stay on your own computer. The app sends us its copy activity (the trades it copies, your positions and balances, connection and error logs) so we can check that copying works for you and fix problems fast. Our copier server also knows your email, which computer your account is logged in on, and the TradingView/API signals you send. Your account and plan are your Signal Trade App account, covered by the Signal Trade App Privacy Policy. We don't sell your data.
1. Who is responsible
Signal Trade Copier is operated by Signal Trade App. For anything about your data, email support@signaltradeapp.com.
2. What stays on your computer
The app runs on your PC. These never reach our servers: your Vest session, your Rithmic user name and password, your Tradovate login tokens, and your copy settings. They are stored in the app's folder on your computer, encrypted. (When you connect Tradovate, its login goes through our servers once, and later renewals too, because Tradovate requires our app key for it; we pass the tokens to your app and don't keep them.)
3. What our servers store
| What | Why | How long |
|---|---|---|
| Account: your Signal Trade App email, and a copy of your plan's trading access (plan, trial or free-access end date) that the copier server asks Signal Trade App for | To log you in and allow copying while your plan is active | Until you ask us to delete your account |
| Login codes: the 6-digit codes we email you (stored only as a hash) | To log you in without a password | 10 minutes |
| App logins: a random ID for your computer, its computer name, the app version, and when the app last checked in | One computer per account, and to keep your licence valid | Until you delete your account |
| Webhook: your webhook URL (stored only as a hash) | To recognise signals sent to it | Until you make a new one or delete your account |
| Signals: each signal sent to your webhook (action, market, amount, stop loss/take profit, leverage), when it arrived, and the short result your app reported | To deliver signals to your app and help you troubleshoot | Until you delete your account |
| Copy activity: each trade the app sends and the broker's reply, trades it did not copy and why, errors and stops, connections and disconnections, and a snapshot of the positions and balances of your connected Vest, Tradovate and Rithmic accounts (account names and IDs included). Also the app version, your computer's operating system and whether it is the app's first launch. Never passwords or login tokens: they are removed before anything is sent. | To check that copying works for you, spot problems quickly, and send you alert emails (section 4) | 90 days |
| Installer downloads and web server logs: time, IP address, browser, page requested (including the app's update and licence checks) | Security, counting downloads, keeping the site running | About 14 days (logs) |
If you create your Signal Trade App account in the app, we pass your email, first and last name and any referral code you enter to Signal Trade App to create it. Payments are handled by Stripe through Signal Trade App; we never see your card. Backups of our database are kept for up to 90 days.
4. Emails we send
Login codes, and alert emails: if a follower account stays out of sync with its leader for 2 minutes, or its broker connection stays down, or your app stops reporting for 5 minutes while copying without being closed, we email you (at most 6 per hour and 20 per day), and once more when it is fine again. Every alert email has a link to turn them off. Signal Trade App may email you about your account and plan as described in its own policy.
5. Who we share data with
- Signal Trade App (the same team), to check your plan and create your account as described above.
- Hosting providers that rent us the servers our website, copier server and mail server run on.
- Authorities, only if the law requires it.
We don't sell or rent your data, and we don't share it for advertising.
6. Security
Connections to our servers are encrypted (HTTPS). Copy activity is additionally encrypted inside the app with our server's public key before it is sent, so only our server can read it. Login codes and webhook URLs are stored only as hashes.
7. Your choices and rights
You can ask us to show you the data we hold about you, correct it, or delete it, by emailing support@signaltradeapp.com from your account's email address. Depending on where you live, you may have further rights under local privacy law.
8. Children
Signal Trade Copier is not for anyone under 18.
9. Changes
If we change this policy, we'll update the date at the top and, for important changes, tell you by email or in the app.